Privacy Policy

Last updated:

Information We Collect

We collect information that you provide directly to us when you use our website, contact us, or make a purchase. This may include:

  • Name and contact information (email address, phone number, postal address)
  • Information you provide when filling out forms on our website
  • Communication preferences and correspondence
  • Payment information processed through secure third-party payment processors

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and requests
  • Communicate with you about your orders, products, and services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications if you have opted in
  • Improve our website, products, and services
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Legal Bases for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate interests: When processing is necessary for our legitimate interests, such as improving our services and preventing fraud

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • With payment processors to facilitate transactions
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your consent or at your direction

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

Your Rights and Options

You have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal data receives adequate protection.

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Services

Our website uses various third-party services that may collect information about you:

  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
  • Google Ads Remarketing: Enables us to show relevant ads to visitors who have previously visited our website
  • Google Analytics: Helps us understand how visitors use our website
  • Google Maps API: Provides location services if used on our website

These services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies.

Use of Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Squibronyx
9 Castle Lane
Edinburgh, EH3 5LL
United Kingdom
Phone: +44 131 555 4820
Email: support@squibronyx.cv

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